With reference to Central Bank Circular No. 4567 M A T / 123 dated 27/02/1429 H, which is supplementary to Circular No. 6898 / M A T / 287 dated 1420 H regarding the procedures and controls to be followed when maintaining ATMs, including the requirement for ATM maintenance personnel to carry permits with their names and photos, stamped with the official seal of their organization, and for the companies and institutions performing maintenance to display a specific logo on their vehicles and uniforms:

The institution has observed, during its monitoring of certain ATMs belonging to banks and based on reports from security agencies to the Central Bank, that some maintenance and replenishment personnel are using private vehicles and wearing inappropriate clothing that does not comply with the regulations.

Therefore, please ensure strict adherence to the instructions outlined in the aforementioned circular and inform your contracted companies to comply accordingly. The Central Bank will monitor compliance with these instructions and take regulatory actions against any non-compliant banks.