Consumer Protection
- Regulations for Establishing Customer Care Departments in Banks
- Debt Collection Regulations and Procedures for Individual Customers
- Financial Consumer Protection Principles and Rules
- Instructions for services provided to persons with disabilities in financial institutions
- Code of Conduct and Work Ethics in Financial Institutions
- Rules for Advertising Products and Services Provided by Financial Institutions
- License Disclosure Instructions
- A Guide for Calculating the Early Payment Amount
- Disclosure of Interest Rates on Financing and Savings Products
- Consumer Complaints
- Regulating Banking Employees' Communications with Customers for Payment of Outstanding Debts
- Control and Awareness Measures for Branch and Customer Service Employees in Banks Operating in the Kingdom
- Standardization of Notification Elements Sent to Financial Institutions Customers
- Rules Governing Calculation of Annual Percentage Rate (APR)
- Banking Tariff
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