With reference to Circular of the Central Bank No. 2193/MAT/102 dated 1419/2/13 AH. And this includes the requirement for banks to conduct a physical inventory of all ATMs belonging to the bank on a daily basis, whether these machines are outside the branches or inside them, according to the instructions issued in this regard in the rules and procedures of the Saudi Payments Network (SPAN Business Book)." Circular No. 341000076614 dated 1434/6/20H. Based on the request submitted by the Bank Operating Officers Committee (BOOC) regarding the extension of the current ATM audit period, and considering the technological advancements in systems and ATMs that support their monitoring and remote access to withdrawal transaction documents, the central bank has decided to extend the scheduled period for auditing and refilling ATMs as follows:

• Setting the maximum period for inventory and replenishment of ATMs to five working days for all ATMs inside and outside the bank branch locations.
• Banks must immediately replenish the machines when the cash level in the ATM reaches 20% of the total cash across all denominations.
• In the event of any complaints or claims from customers requiring the bank to conduct an actual inventory, the bank must do so immediately regardless of the regular schedule followed by the bank under normal circumstances.