8. General Provisions
| No: 41039051 | Date(g): 28/1/2020 | Date(h): 3/6/1441 |
Translated Document
Effective from 2020-01-28 - Jan 27 2020
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| The Financial Institution shall: | |||
| a. | Review and improve established business policies and procedures to fulfill the requirements and needs of People with Disabilities. | ||
| b. | Prepare a guide that sets out the mechanism for providing financial services to People with Disabilities, and train and qualify specialized staff to effectively provide services in an easy and accessible manner. | ||
| c. | Give high priority and care to People with Disabilities to facilitate their visits to the Financial Institution and ensure fast service. | ||
| d. | SAMA is responsible for ensuring the implementation of these Instructions. In the event of non-compliance, the Financial Institution shall be penalized in accordance with the relevant laws and regulations. | ||