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Effective from 2020-01-28 - Jan 27 2020 To view other versions open the versions tab on the right
The Financial Institution shall:
a.
Review and improve established business policies and procedures to fulfill the requirements and needs of People with Disabilities.
b.
Prepare a guide that sets out the mechanism for providing financial services to People with Disabilities, and train and qualify specialized staff to effectively provide services in an easy and accessible manner.
c.
Give high priority and care to People with Disabilities to facilitate their visits to the Financial Institution and ensure fast service.
d.
The Saudi Arabian Monetary Authority (SAMA) is responsible for ensuring the implementation of these Instructions. In the event of non-compliance, the Financial Institution shall be penalized in accordance with the relevant laws and regulations.