The purpose of installing physical security and safety systems is to enhance the electronic and procedural measures employed to protect, deter and mitigate the effects of a serious incident and/or criminal activity.

No single system in isolation is completely effective, and it is only through their layered approach, physical barriers, manned guarding, effective management and clearly identified procedures and policies can their use be fully maximised to best effect.

Due to the variety and availability of internationally recognised standards It is left to the bank and its internal policies and practices to dictate the appropriate standards for such systems.

The every increasing availability of, equipment and changes / advancements in technology provides an extensive selection of products to choose from. The selection of the appropriate systems and equipment is dependant upon the security and business requirements of the bank.

The guidelines contained within this document are designed to provide a minimum requirement that must be met and included for all physical security and safety system installations.

The increased use of glass in buildings and branches provide an alternative entry point to the much better protected main entrances.

Glass panels provide both a security and a safety risk to a facility, its personnel and customers.

The most vulnerable areas are on ground level and those obscured from public sight. To protect and secure these locations the following options are to be installed:

All bank facilities are to have at least one main entrance that is to be used for its primary access control point.

These entrances are to be kept to a minimum to ensure their control of access and surveillance capability. All staff and service entrances are to be treated in the same way.

All glass doors are to conform to the above standards (2.1) in the type and protection required.

All non-glass doors are to be of solid wood or steel construction and fitted with an eye-hole if an observation window is not available.

All access doors to the main entrances are to have a manual locking capability regardless of its primary operating action.

Dependant upon the use of the main entrance, the results of a Security Risk Assessment (SRA) and the procedures identified within the Entry Point Screening procedures of the Corporate Security and Safety Plan (CSSP), the following screening equipment may be required:

Emergency exit doors are the primary means of exiting a facility in the event of an incident and should provide unrestricted use from the inside.

As these locations are easily accessible from the outside they are to be secured using the following measures:

Internally:

Should the external security and safety measures be defeated and/or bypassed the internal systems are designed to delay and deter criminal activity as part of a layered methodology.

The internal security measures primarily concentrate on the Restricted Areas identified within a facility so that security can be effectively and efficiently focused.

Restricted Areas: are considered as follows:

Vaults, Safes and Safety Deposit

Rooms

Mechanical locks using keys are a standard means of securing doors throughout a facility.

In addition to the considered use of an electronic access control system, appropriate mechanical locks can be used in conjunction, or as a replacement, for the security of Restricted Areas (Section 3).

To compliment the electronic security and safety measures the physical requirements are as follows:

The teller areas are considered a Restricted Area and incorporate a number of electronic security systems/sensors (Section 3) to protect them during working and silent hours.

The main threat against the tellers is a hostile attack from a customer, armed robbery and direct access to the vault, safe and/or cash holding area.

In consideration with the electronic systems, security guards and effective procedures that accommodate the main threats, the following options are available for protecting the teller area:

Option 1: Open Cash Drawer

The main purpose of the above options is to provide additional delay for the police to respond as well as maximising the protection of the teller personnel, branch staff and customers.

As a result of a Security Risk Assessment (SRA) of the branch there may be a requirement to fit tempered/hardened glass to the top of the teller counter for Option 2. This will be dependant upon the risks identified in the area.

The primary storage, security and safekeeping for the majority of cash holdings, valuables and high value documents in a facility are kept in the designated vault and/or safe.

Vault

In addition to the electronic security systems identified in Section 3, the following physical measures are to be incorporated: