6. Respond
| No: 000044021528 | Date(g): 11/10/2022 | Date(h): 16/3/1444 | Status: In-Force |
A timely and effective response to incidents of actual or suspected fraud is key to minimising losses and maximising the opportunity for recovery. Where fraud is suspected or detected, a robust Fraud Response Plan including clear procedures is required to manage the response, enabling effective investigation; a prompt, fair resolution; and corrective action where required. Following resolution, it is key to evaluate the root cause of an incident and assess effectiveness of control frameworks to avoid recurrence.
Figure 7 - Respond Domain