Book traversal links for المادة 85
Article 85
No: 361000090389 | Date(g): 15/4/2015 | Date(h): 26/6/1436 |
Effective from 2015-04-15 - Apr 14 2015
To view other versions open the versions tab on the right
Card Issuers must have a comprehensive dispute resolution policy and procedures (also known as complaint handling policy and procedures) and comply with SAMA Regulations for complaint handling departments A copy of the Card Issuer's complaint handling policy and procedures must clearly be on display in all of their branches and on their websites and they must provide a hard copy to a Cardholder if requested.