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SAMA Regulatory Rulebook has no legal effect and it does not aim to amend or revoke any legal provisions. The Rulebook still Contains some documents under review, including translated versions. Therefore, SAMA Regulatory content circulated through SAMA official channels remains in force.
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Effective from Jan 31 2025 - Apr 14 2015
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If the Card Issuer determines that no account statement error has occurred, it shall mail or deliver an explanation of the. reasons of believing that the error alleged by the Cardholder is incorrect and provide the Cardholder with copies of any documented evidence.
