2. Rules and Guidelines Governing Prepaid Payment Services
| No: م أ ق/15631 | Date(g): 4/6/2012 | Date(h): 15/7/1433 |
- 2.1 General Prepaid Payment Service Issuing Rules
- 2.2 License to Issue and/or Acquire prepaid Payment Services
- 2.3 Know Your Customer Requirements
- 2.4 Account Opening Requirements
- 2.4.1 Rules for Opening Prepaid Electronic Records where the Contracting Entity is an Individual
- 2.4.2 Rules for Opening Prepaid Electronic Records where the Contracting Entity a Juristic Person
- 2.4.3 Rules for Opening Prepaid Electronic Records where the Contracting Entity is a Government Agency
- 2.4.4 Rules for Opening Prepaid Electronic Records where the Contracting Entity is a Householder
- 2.4.5 Rules for Opening Prepaid Electronic Records that Use a simpler form of KYC
- 2.5 Anti-Money Laundering & Control of Terrorist Financing
- 2.6 Data Protection
- 2.7 Distance Selling of Reloadable Products
- 2.7.1Distance selling rules and guidelines
- 2.7.2 Provision of contracting entity (an individual or a juristic person or government entity) with contractual terms and conditions
- 2.7.3 Confirmation of contract receipt by the contracting entity (an individual or a juristic person or government entity)
- 2.7.4 Cooling off period
- 2.8 Consumer Protection
- 2.8.1 Provision of disclosures
- 2.8.2 Disclosures with or upon application
- 2.8.3 Government entities or juristic persons programmes
- 2.8.4 Written contracts
- 2.8.5 Contract signature
- 2.8.6 Contracting entity/Cardholder complaints
- 2.8.7 Communication language
- 2.8.8 Honouring primary cardholder payment instructions
- 2.8.9 Card fees
- 2.8.10 Card expirations
- 2.8.11 Unfair contract terms
- 2.9 Advertising Prepaid Payment Service Products
- 2.10 Statementing
- 2.11 Cardholder Dispute Resolutions for Prepaid Services
- 2.12 Merchant Dispute Resolution for Prepaid Payment Services
- 2.13 Merchant Agreements for Closed Loop Prepaid Payment Services
- 2.14 Non-compliance
- 2.15 Account Closure
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