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The Financial Institution shall provide an appropriate built environment for People with Disabilities in all of its premises and branches. Such environment shall ensure the Accessibility to buildings and facilities for People with Disabilities and shall enable them to benefit from the services provided without any difficulties or complications. It includes:
Providing wheelchair ramps to facilitate access to buildings and use of its various facilities, in addition to accessible emergency exists and evacuation routes suitable for People with Disabilities.
Allocating parking spaces designated to receive People with Disabilities.
Providing self-service kiosks for People with Disabilities that are equipped with the necessary tools and at a height that facilitate their use.
Ensuring that offices are equipped with the tools necessary to serve People with Disabilities.
Ensuring that services and products offered by the Financial Institution are explained using various means suitable for People with Disabilities.
The Financial Institution may use mobile services, if possible, to reach people with severe disabilities if necessary.
