In reference to the efforts of the Ministry of Human Resources and Social Development to provide new job opportunities for citizens and to organize the labor market, it has launched several initiatives, including the "Remote" Work initiative. Under this initiative, the contractual relationship for "Remote" workers is subject to the provisions of the labor system, ministerial decisions, and the approved internal regulations of the establishment, as well as mandatory registration in social insurance.

The Saudi Central Bank "SAMA" would like to stress to all financial institutions the importance of officially registering "Remote" employees working in customer service roles in official records, and the mandatory registration in social insurance or the documentation of remote employees' contracts through the electronic portal specified by the Ministry of Human Resources and Social Development at the provided web link (teleworks.sa), including cases where the worker is contracted directly or through hiring the worker via an intermediary, contractor, or subcontractor to provide customer services 'remotely.'"

For your information and action accordingly as of this date.

in accordance with Circular No. (43008132) dated 25/1/1443 AH, The Central Bank emphasizes that all financial institutions must comply with the instructions mentioned above, in addition to Decree No. (112203) issued by the esteemed Minister of Human Resources and Social Development on 18/6/1442 AH The decision to restrict "remote" work in customer service occupations to Saudis.