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Article (45)

Effective from Jan 31 2025 - Nov 04 2011
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In case the member has taken a negative decision against the consumer for a cause that is partially or entirely due to any information included in his/her credit record, they shall notify the consumer within 7 working days from the date of taking such decision with the negative information as well as the following information:

 1.causes for taking such a negative decision; and
 2.name, address and telephone number of the company from where the member obtained the credit record and a copy of it.