Further to the Central Bank's Circular No. (41025433) dated 12/04/1441 H regarding the requirement for employees of financial institutions to obtain professional certifications, and Circular No. (43007566) dated 24/01/1443 H concerning the update of the target category for the Credit Advisor Certificate.

The central bank emphasizes the importance for banks, their associated transfer centers, financing companies, and exchange centers to continue meeting the requirement of obtaining professional certifications, as detailed below:

• Employees required to obtain the professional certification for the fundamentals of retail banking.

Frontline employees in banks and financial institutions who interact directly with customers (Customer Care Department employees, Call Center employees, branch employees, and their managers), including individuals contracted through a third party.

• Employees required to obtain the professional certification for credit counselors:

Employees of banks, and finance companies - including those contracted through a third party - directly involved in granting credit to individuals, as well as branch managers, are included. Excluded from this are companies that register lease financing contracts, the Saudi Real Estate Refinance Company, and support activities companies.

• The employees required to obtain a professional certification in banking and money exchange:

The frontline employees at bank transfer centers and exchange centers, including those contracted through a third party.

For review and implementation as of this date, with the requirement to obtain the certificate within one year from the date of employment, and with a compliance rate of no less than 90% for the employees concerned with the certificate.