Article 31

No: 2/MFC

Date(g): 24/2/2013 | Date(h): 14/4/1434

Effective from Feb 24 2013 - Mar 07 2013
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The Finance Company must establish appropriate written organizational policies, that includes work manuals and workflow procedures. Those policies must be kept up to date on a regular basis and they must be communicated to the concerned staff in a suitable and timely manner. The organizational policies must include rules for at least the following:

	1.	The organizational and operational structure, decision making and responsibilities;
	2.	Credit granting and operations;
	3.	Financial management and accounting;
	4.	Marketing and sales;
	5.	Information technology and security;
	6.	Customer service and collection;
	7.	Identifying, assessing, treating, monitoring and disclosing risks;
	8.	Internal supervision system;
	9.	Internal audit;
	10.	Committing to the related laws, regulations and instructions ;
	11.	Assigning tasks to external service providers; and
	12.	Salaries, bonuses and incentives, including the salaries of members of Senior Management and staff and their motivation and remuneration of the Board and its committees.