Skip to main content

12. Presence of Customer

No: GDBC-656810000067-1440H

Effective from Jan 01 2024 - Dec 31 2023
To view other versions open the versions tab on the right

Subject to the provisions hereof, as a basic rule, no account should be opened for new customers without their presence at the bank. The exception is being made to cases where there are powers of attorney explicitly authorizing the opening of bank accounts and containing the personal information of both parties. Furthermore, this rule (the presence of customer) shall also be applied when updating Know Your Customer (KYC) details for the account.