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12. Presence of Customer

No: 65681/67 Date(g): 3/7/2019 | Date(h): 1/11/1440 Status: In-Force

Subject to the provisions hereof, as a basic rule, no account should be opened for new customers without their presence at the bank. The exception is being made to cases where there are powers of attorney explicitly authorizing the opening of bank accounts and containing the personal information of both parties. Furthermore, this rule (the presence of customer) shall also be applied when updating Know Your Customer (KYC) details for the account.