Principle 4: Behavior and Work Ethic
| Date(g): 5/9/2022 | Date(h): 9/2/1444 |
Effective from Sep 05 2022 - Sep 04 2022
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The financial institution must work in a highly professional manner for the benefit of consumers during their relationship, where a financial institution is primarily responsible for the protection of the financial interests of the consumer. The financial institution must also provide the necessary human resources to achieve the above, perform its business operations, and serve its consumers in all regions of Saudi Arabia where it is located. Additionally, the financial institution must provide appropriate centers and documented communication channels to serve these consumers.