Book traversal links for Section Four: Agent Banking Operations ‹ Article 15: Customer Due Diligence Up Article 16: Obligations and Responsibilities of the Bank › Section Four: Agent Banking Operations Article 16: Obligations and Responsibilities of the Bank Article 17: Cash Services Article 18: Training of Banking Agents’ Employees Article 19: Permissible Activities Article 20: Prohibited Activities Article 21: Relocation, Transfer and Closure of Agent Premises Article 22: Settlement of Transactions Article 23: Information Technology (IT) and Operational Requirements Book traversal links for Section Four: Agent Banking Operations ‹ Article 15: Customer Due Diligence Up Article 16: Obligations and Responsibilities of the Bank › 1771