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Article 62

No: 000044093096 Date(g): 13/6/2023 | Date(h): 24/11/1444 Status: In-Force

Translated Document

Effective from Jun 13 2023 - Jun 12 2023
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Without prejudice to any of the provisions of this Part, the payment service provider shall take the following matters into account when providing any information to the payment service user:

A.It shall be presented in an easily accessible manner, whether by electronic means, emails, text messages or similar means.
B.It shall be written or made in similar method.
C.It shall be presented in language that is easy to understand and in a clear format.
D.It shall be submitted in Arabic or any other language agreed upon by the parties.
E.Any additional methods specified in the framework contract for providing information, if any.