The company shall notify the objector with the actions taken to investigate his/her objection within at least 10 working days from the date of objection submission.
2.
The company shall notify the objector in writing with the finding of the investigation within at least 5 working days from the date of taking the decision in this regard, including the following:
a.
a copy of the revised consumer’s credit record if the objection has proven to be valid; and
b.
a Summary of the consumer’s rights according to the Law and its Implementing Regulations, if it is proven that the objection is invalid.
