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Point-of-sale terminals must be made sufficiently available to accept the Saudi Network "mada" cards at all branches of remittance centers.
2)
Set up a separate queue dedicated for women in each branch in case of the absence of a ladies section.
3)
The centers should verify that all electronic services meet the needs of customers and facilitate the completion of remittances according to state-of-the-art methods.
4)
Emphasize on employees to perform their duties efficiently and professionally, ensuring their ability to provide the required services to customers; and provide appropriate and continuous training for employees.
5)
Commit to good behavior and professionalism when providing customer service.
6)
Work on raising the level of service quality within the branch, such as placing Queuing Machines.
7)
Prioritize the service of people with special needs and provide appropriate tools to facilitate their entry into the branches.
