Skip to main content

Challenges of the Payroll Management System on the Mudad Platform

Date(g): 10/5/2022 | Date(h): 9/10/1443

Translated Document

Effective from May 10 2022 - May 09 2022
To view other versions open the versions tab on the right

Referring to the receipt of a letter from the Honorable Minister of Human Resources and Social Development addressing the challenges facing the "Payroll Management" system on the (Mudad) platform regarding the integration with partner financial institutions, as well as the technical malfunctions affecting the compliance of establishments with the 'Wage Protection' program, and the resulting delays in employees receiving their entitlements.

Therefore, SAMA emphasizes the importance of adhering to the terms outlined in the "Service Level" Agreement between the company and the (Mudad) platform, and to take the necessary care to address the technical issues as per the signed terms, which will help prevent establishments from failing to comply with timely wage payments.