Banking Control

No.: 6910/BC/223

Date: 17-5-1409 H

(26-12-1988A.D)

Attachments : 3

Circular to All Banks Operating in The Kingdom

HE The Manager

Greetings,

Subject: ATMs

Reference the authorization by SAMA of some banks to use in branch and off-site ATMs, we hope you observe the following:

1. ATMs should be operative for 24 hours daily.
2. Daily withdrawal should not exceed SR 5,000 in cash and 10,000 in traveler checks or the equivalent of SR 10,000 in foreign currencies at ATMs in sea and airports.
3. Daily withdrawal in cash and traveler checks should not exceed SR 10,000 per person in 24 hours
4. Only checks, not cash, can be deposited at ATMs by the card holder.
5. Total cash withdrawal, in the event of multiple credit cards, should not exceed SR 5,000 from one single account.
6. ATMs should not be used to transfer funds from one account to the other unless both are for one person.
7. The installation of off-site ATMs requires the prior approval of SAMA.
8. Banks must provide Banking Control with monthly statistics as per attached form.

Director General of Banking Control

J. A. Al-Suhaimi

Bank Name :

Department Concerned

ATM Yearly Statistics

Report date :

I. ACCOUNTS

I.1 ANNUAL FORECAST :

(To be submitted annually for the next five (5) years)

Bank Name :

Department Concerned

ATM Monthly Statistics

for the (Gregorian) month of

Report date :

I.2 CUSTOMERS STATISTICS

A T M's

II. 1 CURRENT DIRECTORY BY LOCATION (INSTALLED OR PLANNED)

Note: * ATM TYPEs are 1 - In branch, thru the wall

       2 - In branch, special lobby

   3 - In branch, standalone

4 - off-site thru the wall

5 - off-site special lobby

6 - drive-up

III. TRANSACTIONS

III.1. ATM TRANSACTIONS PROCESSED

III. 2 PERFORMANCE DATA

1. Last month's average transactions:
2. per ATM
3. per CARD
4. Maximum transactions at an ATM last month
5. Average Cost per ATM last month
6. Average Cost per transaction last month
7. Average total transaction time (from card insertion till completion) last month
8. Average system response time last month
9. Average amount in withdrawal transactions last month
10. Absolute average uptime last month
11. Total number of problems acted upon at nework control last month
12. Peak time : from                 HRS to                         HRS.