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ATMs

No: 6910/BC/223 Date(g): 26/12/1988 | Date(h): 18/5/1409

Reference the authorization by SAMA of some banks to use in branch and off-site ATMs, we hope you observe the following:

  1. ATMs should be operative for 24 hours daily.
  2. Daily withdrawal should not exceed SR 5,000 in cash and 10,000 in traveler checks or the equivalent of SR 10,000 in foreign currencies at ATMs in sea and airports.
  3. Daily withdrawal in cash and traveler checks should not exceed SR 10,000 per person in 24 hours
  4. Only checks, not cash, can be deposited at ATMs by the card holder.
  5. Total cash withdrawal, in the event of multiple credit cards, should not exceed SR 5,000 from one single account.
  6. ATMs should not be used to transfer funds from one account to the other unless both are for one person.
  7. The installation of off-site ATMs requires the prior approval of Saudi Central Bank.
  8. Banks must provide Banking Control with monthly statistics as per attached form.

 

 

Bank Name : _______________________________________________________________________________________________

Department Concerned ___________________________________________________________________________________

ATM Yearly Statistics

Report date : _______________________________________________________________________________________________

I. A C C O U N T S

I.1 ANNUAL FORECAST :

(To be submitted annually for the next five (5) years)

 

1988

1989

1990

1991

1992

TOTAL ACCOUNTS

     

TOATAL ATM

CARDS

     

TOTAL ATMs

     

TOTAL TRANSACTIONS

     

Bank Name :  ____________________________________________________________________________________________________________________________

Department Concerned     ______________________________________________________________________________________________________________

ATM Monthly Statistics

for the (Gregorian) month of     _________________________________________________________________________________________________________

Report date :      _________________________________________________________________________________________________________________________

I.2 CUSTOMERS STATISTICS

TOTAL ACCOUNTS

TOTAL ATM

CARDS

RERCENT OF TOTAL ACCOUNTS

TOTAL ACTIVE

CARDS

PERCENT OF

TOTAL CARDS

 

 

 

    

 

 

II. A T M ' s

II. 1 CURRENT DIRECTORY BY LOCATION (INSTALLED OR PLANNED)

ITEM NO.

LOCATION

ATM IDENTIFIER

ATM

TYPE (*)

ATM MODEL

SERVICE

HOURS

INST'N DATE

TRANS PER MONTH

        
        
        
        
Note: * ATM TYPEs are  
  1. In branch, thru the wall
  2. In branch, special lobby
  3. In branch, standalone
  4. off-site thru the wall
  5. off-site special lobby
  6. drive-up

 

 

III. TRANSACTIONS

III.1. ATM TRANSACTIONS PROCESSED

TRANSACTIONS

THIS MONTH

PREVIOUS MONTH

ANNUAL FORECAST

TOTAL

   

WITHDRAWALS

   

BALANCE ENQ.

   

OTHERS

   

III. 2 PERFORMANCE DATA

  1. Last month's average transactions:
    1. per ATM _______________________________________________________________________________________________________________________
    2. per CARD ______________________________________________________________________________________________________________________
  2. Maximum transactions at an ATM last month _____________________________________________________________________________________
  3. Average Cost per ATM last month _________________________________________________________________________________________________
  4. Average Cost per transaction last month __________________________________________________________________________________________
  5. Average total transaction time (from card insertion till completion) last month __________________________________________________
  6. Average system response time last month ________________________________________________________________________________________
  7. Average amount in withdrawal transactions last month __________________________________________________________________________
  8. Absolute average uptime last month _____________________________________________________________________________________________
  9. Total number of problems acted upon at network control last month ___________________________________________________________
  10. Peak time : from _______________ HRS to ___________________________ HRS.