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2.13.6 Merchant’s liability for unauthorised use of prepaid payment services
No: م أ ق/15631
Date(g): 2/5/2012 | Date(h): 11/6/1433
Effective from Jan 31 2025 - Jan 30 2025 To view other versions open the versions tab on the right
a.
The Operator shall disclose the prescribed procedures as follows when accepting prepaid payment service transactions, either in the Merchant Service Agreement or an associated set of operating procedures. The disclosure shall cover:
1-
The process that the merchant must follow to verify the identity of the primary cardholder )e.g. ask the cardholder to enter his PIN) ;
2-
A statement informing the merchant that it is required to ask for authorisation for all prepaid transactions, (i.e. the floor limit for a prepaid transaction shall be 0 Saudi Riyal, where no offline transactions are permitted)
3-
The merchant’s obligations for retaining evidence of the transaction, such as receipts and/or electronic records;
4-
Reasonable time periods within which merchants must provide documented evidence, such as signed receipts, to assist the Operator with resolving primary cardholder disputes rose through the issuer.
b.
The Operator must disclose any merchant liability arising from an obligation to ensure that the prepaid payment service payment system provided is not misused for acts of fraud, dishonesty or misconduct.
