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2.5.5 Face to face verification

Effective from Jan 31 2025 - Jan 30 2025
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Further to the customer due diligence measures carried out at the onset of the contract (see 2.3), a further full verification must be carried out face-to- face whenever:

a. There is a suspicion of money laundering or terrorist financing;

b. There are doubts about the veracity or adequacy of the previously obtained primary cardholder identification data;

c. Higher compliance risks are posed.

The prepaid account must be blocked until full verification occurs if any of the above suspicions are raised.