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Fourth: Required Equipment

No: 41041392 Date(g): 6/2/2020 | Date(h): 12/6/1441 Status: In-Force

Translated Document

Effective from 2021-01-25 - Jan 24 2021
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  1. Interior wall coverings with modern decorative designs that align with the activity
  2. Designating a service window for women.
  3. Providing all requirements for people with disabilities.
  4. Set up a waiting area with air-conditioned specifically for customers.
  5. Prominently display instructions for customers to count their money before leaving, obtain receipts, and information about business hours. Additionally, include the location address on Google Maps.
  6. Implement a mechanism for receiving complaints and evaluating customer satisfaction.
  7. Install glass doors for the external entrance of the premises.
  8. The premises' sign must reflect the actual activity of the center, and the name of the center must match the commercial name as per the registration and license sign.
  9. Insurance of all premises' assets against fire and theft with a licensed insurance provider in the Kingdom.
  10. Subscription to a dedicated national address for the center's premises. 
  11. Standardizing the identity of the branches to match the design of the main center.