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Subsequent Letter on Remote Work Requirements for Customer Service Jobs

No: 43008132 Date(g): 2/9/2021 | Date(h): 25/1/1443 Status: In-Force

Effective from 2021-07-30 - Jul 29 2021
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Following the instructions issued by the Central Bank as per Circular No. (42032166) dated 14/05/1442H, which emphasizes the registration of remote workers in customer service professions in the official records of the financial institution and the General Organization for Social Insurance, as well as the documentation of contracts for those workers in the electronic portal designated by the relevant authority. Additionally, referring to Decision No. (112203) of the Minister of Human Resources and Social Development dated 18/06/1442H, which restricts remote work in customer service professions to Saudi nationals.

Therefore, the Central Bank confirms that all financial institutions must comply with the instructions mentioned above, along with the ministerial decision.