Article 23

Effective from 2022-04-26 - Oct 22 2022
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The Company shall establish appropriate written organizational policies, approved by the board, that include work manuals and workflow procedures. Such policies must be kept up to date on a regular basis and must be communicated to the relevant staff in an appropriate and timely manner that allows them to comply with such policies. The organizational policies must include at least the following:
1.	Organizational and operational structure, ways of exercising duties, identification of responsibilities, and authority matrix.
2.	Credit granting, operational processes, and purchase of loan portfolios.
3.	Policy for acceptance of real estate financiers.
4.	Treasury operations, including debt management operations.
5.	Balance sheet management processes, including policies for management of balance sheet size.
6.	Collateral management.
7.	Business continuity and disaster recovery.
8.	Information systems risk management.
9.	Information technology systems protocols for each functional system, data processing protocols, and data privacy and security.
10.	Document retention management.
11.	Loan portfolio servicing management.
12.	Term cost risk management.
13.	Capital management.
14.	Investment portfolio management.
15.	Securitization and sukuk management program.
16.	Liquidity management.
17.	Financial management and accounting.
18.	Risk management, assessment, treatment, control and disclosure.
19.	Internal audit.
20.	Compliance with relevant laws, regulations and instructions.
21.	Outsourcing.
22.	Salaries, bonuses and incentives, including the salaries and incentives of the members of senior management and staff and the incentives of the members of board and its committees.

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