Skip to main content

Criteria and Requirements for Operating a Money Transportation Service

No: 53506/198 Date(g): 21/12/2018 | Date(h): 13/4/1440

Translated Document

Effective from 2018-12-21 - Dec 20 2018
To view other versions open the versions tab on the right

Referring to the telegram of His Royal Highness Prince Abdulaziz bin Saud bin Nayef bin Abdulaziz, Minister of Interior and Chairman of the Supreme Commission for Industrial Security No. 54033 dated 10/3/1440 H, which included the approval of the recommendations of the committee formed by specialists from the Ministry of Interior, the Ministry of Finance and SAMA to review and update the standards and conditions necessary for practicing the activity of transferring money, precious metals and valuable documents, and to SAMA’s circular No. 371000093183 dated 22/8/1437 H, which included recommendations for the money transfer law.

Accordingly, His Highness’s telegram included a number of final recommendations and specified the tasks required of the parties concerned with this activity, as follows: 

  1. All licensed money and precious metals transport companies and institutions are required to have their vehicles fully armoured, including sides and roofs, and with standard bulletproof armour of type (Vpam6) as a minimum issued by the European Committee for Standardisation and in accordance with the approved technical terms and specifications attached to the circular. Note that armouring of money transport vehicles is optional if the feature of using high-specification containers and security inks for transporting money is available, after obtaining the approval of the General Secretariat of the Supreme Commission for Industrial Security.
  2. Cash transport vehicles must have an independent security permit issued by the General Secretariat of the Supreme Authority for Industrial Security (Central Security Licensing Unit). The Secretariat also issues permits for armouring vehicles, establishing factories and importing requests for armoured vehicles through its electronic portal. Cash transport companies must submit a license renewal request three months before its expiration. It is prohibited to practice the activity with an expired license. Cash transport companies must carry out periodic preventive maintenance on their vehicles on an ongoing basis, and the expected life of cash transport vehicles must not exceed five years from the date of their entry into service.
  3. Banks, money changers and money transfer companies are committed to strengthening control over the work of companies contracted to transport money within cash centers and to inform the security authority (Public Security) of any company that violates the application of the law against it, and to adhere to the procedures and mechanisms for receiving and delivering cash.
  4.  Banks, money changers and money transfer companies and institutions are committed to the laws and regulations specified for the cash transfer vehicle crew, which consists of only three individuals (driver - guard - companion), provided that the guard and companion are armed. In the event that cash transfer vehicles are used in the activity of feeding ATMs, the companion who works within the armored vehicle crew is responsible for feeding the ATMs, and this requires the availability of electronic locks on the device safes. 
  5. It is necessary for workers on cash transfer vehicles to use encrypted communication devices that are difficult to hack.
  6. Money transfer companies are obligated to register money transfer contracts and employees at the Central Security Licensing Unit at the General Secretariat of the Supreme Authority for Industrial Security and to screen employees for security.
  7. Banks, banks and money changers are obligated to install surveillance cameras covering all facades of their sites, customer parking lots, the delivery and receipt area for money transfer vehicles and all sensitive areas such as ATMs, and to connect them to the television camera recording unit so that the recording is kept for a period of no less than six months.
  8. When receiving and delivering shipments, the vehicle must be stopped in the closest place to the receiving and delivery point, so that the vehicle door is in front of the bank or merchant.
  9. The ATM feeding boxes must be filled and placed in the designated containers and secured by an independent work team under dual supervision and under the recording of the television cameras inside the cash centers, so that the role of the field feeding team is limited to transporting the cash containers for the machines and feeding them to the machine according to a route given to them at the beginning of the work day and the security authorities are informed of the route. The aforementioned independent work team shall undertake to re-inventory and match the machines with the cash returned from the machines according to the readings of the ATM meters and the bank law, and this shall be under the recording of the television cameras.
  10. The ATM feeding process should be limited to replacing the boxes equipped with cash only, and no transfer of currency from one box to another should be carried out during the ATM feeding process, regardless of any cash amounts in the replaced box, and ATM maintenance should not be linked to the teller feeding process, while emphasizing to workers the need to quickly complete the feeding task as quickly as possible.
  11. Money transfer companies, banks, money changers and exchangers are committed to using high-specification containers for cash transfers when receiving and delivering cash to and from branches, cash centers, remittances, money changers and the retail sector, which allow automatic tracking and self-destruction with security inks for cash in the event of changing the specified route, or attempting to forcefully open it, tampering with it or vandalizing it in an irregular manner according to the approved technical terms and specifications attached to the circular, within six months from its date.
  12. Working hours for supplying and maintaining ATMs are throughout the week, including official holidays and weekends, and around the clock for the main cities (Makkah, Madinah, Riyadh, Jeddah, Dammam and Khobar), commercial centers, airports and train stations, while the rest of the cities of the Kingdom are from seven in the morning until ten in the evening, except for what is specified by the security authorities.

Attached are the terms, requirements and technical standards for the design and manufacture of armored vehicles for transporting cash, precious metals and valuable documents, specifications for inks and security cash transport containers, and general requirements.

We hope to work quickly to implement the recommendations, terms, requirements and technical standards attached to you, and in the event of any difficulties you may face, we hope to coordinate this with the Advisor to the Deputy Governor for Banking Operations.