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Banks may update the customer information in any of the following cases:
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The customer information is outdated (the period specified has ended), or there is a change in the customer information, for example, a change in the commercial entity’s board of directors;
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The customer's behavior in executing financial transactions on the account has changed.
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The bank performs due diligence in case of ML/FT risks.
b.
Banks shall understand that official identification documents and approvals can be used to update account approvals; however, using such documents only is not sufficient to update the customer information.
c.
Accounts of correspondent banks shall be updated every three years maximum.
d.
Banks may accept updating the information of the customer via electronic banking services (e.g. online or phone banking) for those subscribing to such services, provided that the identification information is verified and documented using documents, data or information obtained from reliable and independent sources*.
