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Services for those with Special Needs

No: 281000000383 Date(g): 27/5/2007 | Date(h): 11/5/1428

Translated Document

Based on SAMA's keenness to enhance the role of banking institutions operating in the Kingdom, and to encourage the development of banking services provided to bank customers in general and customers with special needs in particular, and based on the importance of banks performing their humanitarian role towards their customers with special needs, by working to facilitate and ease the means of providing banking services to this dear category of society.

Therefore, SAMA would like to emphasize the need for the bank to give care and priority in providing services to customers with special needs, in addition to the need to take appropriate measures in a manner that ensures facilitating their reception inside the bank's branches and accelerating the procedures for providing banking services to them. 

We hope to inform us of the measures taken by the bank in this regard within a month from its date.