Customer acceptance policies and procedures include all relevant factors related to the customer as a person conducting a financial transaction through the exchange shop. This involves verifying identity, address, occupation, income, sources of funds, and the purpose of the relationship between the exchange shop and its customers. It is essential to comply with all regulations and instructions issued by the Saudi Central Bank, follow anti-money laundering and counter-terrorist financing guidelines, and adhere to the Know Your Customer (KYC) principles and due diligence procedures for various types of customers. The necessary classifications and conditions for establishing a working relationship with the customer must be defined, along with strict adherence to all other relevant regulations and instructions.