The Cash in Transit (CIT) operations currently pose the greatest risk to the banks. It is during the transit and movement of cash and valuables between the secure storage locations that it is most vulnerable.

This section describes the internal procedures and requirements of the bank for the movement, handling and safeguarding of cash and valuables.

As all banks outsource the CIT function a separate document has been prepared for companies that provide this service.

This section is designed to work in coordination and conjunction with the other section requirements outlined within the SAMA Guidelines.

Cash:

Includes both local and foreign currency bank notes and coins.

Valuables:

Includes all negotiable documents and materials such as cheques, bills, bonds and guarantees. This also includes precious stones, metals and customer safety deposit boxes.

CIT Manager:

This person is assigned by the bank and responsible for the internal coordination of the CIT service and is to be assisted by identified personnel for kingdom wide operations.

Consignor:

The person or party involved in the dispatch/sending of the cash or valuables.

Consignee:

The person or party involved in the receipt of the cash or valuables.

To ensure the security and safety of the CIT operations the bank is responsible for maintaining and coordinating the necessary documentation for the movement and handling of cash and valuables.

The following records and documentation are required:

The bank is responsible for the compliance of these guidelines and may utilise the services of an external security consultant to ensure the CIT requirements are met for all applicable facilities and equipment.

The CIT Manager and/or the Security and Safety Manager are responsible for the implementation, coordination and maintenance of the above requirements.

The external transportation of cash and valuables is primarily undertaken by CIT service providers. The requirements, procedures and regulations for these companies are contained within the separate document 'Cash in Transit Procedures for Transportation Companies'.

To ensure the secure and safe movement and handling of cash and valuables, the minimum requirements for banks are as follows:

The bank is responsible for the coordination, verification and performance of the CIT service provider. Regular assessments of the service providers' procedures are to be conducted by the CIT Manager, Security and Safety Manager and/or external consultant.

The transportation of cash and valuables outside the banks property is to be notified to the appointed police contact by the bank or CIT service provider.

Should the CIT service provider not be able to deliver a consignment in time the SLA is to clearly identify the procedures for storing and securing it until it can be delivered.

The use of the above-mentioned CIT Operating Schedule will ensure the police are aware of the routes, locations and activities.

Whilst it is preferable to have a police escort and presence during the delivery operations and ATM replenishment it may not be possible due to availability of resources. It is the banks responsibility to ensure they are informed and maintain the CIT schedule they, or the service provider, has established.

The CIT Manager is responsible for the coordination of the schedule and that the police are provided sufficient notice.

Nominated deputies can undertake this task but must be authorised by the above.

Dual control is to be maintained until the transfer has taken place and the CIT Transfer Form has been completed.

The Branch Manager or Cash Centre Manager is to coordinate with the above staff to identify the transfer of cash and valuables for the next working day with the CIT service provider.

The CIT Manager or representatives are to ensure the CIT Transfer Forms and Records are correctly completed, maintained and securely stored for each location.

Once the preparatory phase has been completed the two (2) authorised personnel are to recheck seals and the security of the bags or containers and verify the transporting personnel against their ID cards.

On completion and signing of the CIT Delivery Receipt Form the bags or containers are to be handed over to the authorised carriers.

The original and a copy of the CIT Transfer Form are to be sent in a sealed envelope to the consignee.

If cash or valuables are being sent to SAMA an authorised bank employee is to be present during the handover. The authorised employee is to acknowledge the receipt of the consignment from the carriers after checking the bags or containers are securely sealed.

The authorised bank employee is then to deposit the consignment, forward the deposit receipt and record the transaction.

Only authorised bank employees are to receive the cash and valuables from the carrier along with the CIT Transfer Form.

On verifying that the bags or containers are securely sealed the two (2) authorised bank employees are to sign the CIT Delivery Receipt Form.

On confirming the contents of the bags or containers are correct and in order, the two (2) authorised bank employees are to sign the CIT Transfer Form.

On completion and recording of the checks and receipt of the consignment, a copy of the CIT Transfer Form is to be sent to the consignor.

The Cash Officer or Cash Centre Manager is responsible for checking the forms and records in line with the procedures laid down in the CSSP.

Cash and valuables being received from SAMA is to follow the above (6.0) requirements.

Insecure Bags or Containers - in the event of tampering, missing seals and/or any other signs of insecurity of the bags or containers they are to be refused unsigned and returned to the carrier immediately for investigation.

The authorised checking personnel are to make a report and the following are notified and sent a copy of the report:
 

When returned consignor the bag or container is to be checked by the original authorised personnel for verification.

In the event of a loss of cash or valuables a report is to be prepared and signed by both the consignor and consignee.
 

All original reports are to be held and maintained by the CIT Manager for safe keeping.

Dependant upon the nature of the incident and whether it was resolved or not, the CIT Manager may involve the Security and Safety Manager and/or other identified personnel should further investigations be required.

Training is to be provided for personnel authorised to conduct these operations that includes the following:

The replenishment and servicing of Automated Teller Machines (ATM) is to be regarded as a CIT operation when the machine cannot be replenished within a secure area.

The replenishment operation is to be undertaken by a minimum of two (2) authorised personnel.

All replenishment operations are to be conducted in the presence of armed guards.

Lobby ATMs:

Where relevant, all doors and access points to the ATM lobby or replenishment area are to be secured and locked prior to the opening of the ATM.

The use of blinds and screens are to be maximised to prevent unnecessary visibility of the replenishment operation.

External ATMs:

The replenishment teams will be assisted by the team in the armoured car. The cash containers are to remain in the vehicle until they are required and are as close to the ATM as possible.

During the replenishment the armoured car team is to remain vigilant and is responsible for the protection of the team and the cash containers.

Dependant upon availability the police may also be present to provide additional security and protection to the replenishment teams and the cash containers.

Should the replenishment schedule change from the prepared itinerary this is to be communicated back to the CIT Manager or regional representative. Any changes are to be sent to the nominated contact in the police to ensure their presence during transit and replenishment operations.

Police presence is dependant upon availability of resources and CIT operations should maintain their schedule of timings and identified routes.

Training is to be provided for personnel authorised to conduct these operations that includes the following: