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Table II: Typical Insuarance Service Provider Fraud Indicators

Effective from Jan 31 2025 - Dec 17 2008
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Table II: Typical Insuarance Service Provider
Fraud Indicators

Finance◄ Intermediary is in financial distress
Portfolio◄ Portfolio is small but has high insured amounts
◄ Number of insurance policies where the commission is higher than the first premium is high
◄ Portfolio contains an arrear of premium payments
◄ Portfolio displays high amount of claims fraud or a disproportionate number of high risk insured individuals, (e.g., elderly people)
Operations◄ Intermediary operates outside the region of the policyholder
◄ Intermediary asks for an immediate or in advance payment of commission
◄ Intermediary asks the policyholder to make payments via the intermediary himself which is an unusual business practice
◄ Intermediary receives premiums and pays commissions that are above or below the industry norm for the type of policy
◄ Intermediary has a relatively high claims ratio
◄ Intermediary has an exceptional increase in production without
apparent reason
◄ Intermediary has a high level of early cancellations
◄ Intermediary has a high number of unsettled claims
◄ Intermediary insists on using certain loss adjusters and/ or contractors for repairs
◄ Intermediary changes control or ownership frequently
Conduct◄ Intermediary has a personal or a close relationship with the client
◄ Intermediary changes name and address frequently
◄ Intermediary has a number of complaints or regulatory inquiries