Referring to the Wage Protection Project, which is one of the initiatives of the Ministry of Labor to monitor the monthly wage payments for all employees in private sector establishments. The aim is to determine the extent to which establishments are committed to paying wages on time and at the agreed value, and further to SAMA circular No. 35100012318, dated 28/1/1435 H. Regarding the necessity for all banks to comply and be ready to receive and process payroll files for the "Wage Protection System" from commercial establishments.

We inform you of the receipt of complaints to SAMA of commercial establishments regarding the lack of readiness of some bank branches to answer inquiries related to the mechanism of participation in the Wages Protection System program and the lack of knowledge of branch employees about it, SAMA would like to emphasize the importance of this national project, and the need for the concerned departments in banks to provide the necessary training for the bank's employees from branch employees to do the necessary if applications are received to join by commercial establishments.

We would also like to highlight the importance of designating specific communication channels to receive and respond to inquiries related to the program in the future.

We hope to act accordingly and inform it to all relevant departments and branches, and provide SAMA with the above-mentioned contact addresses within two weeks from its date.