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Banks shall establish documented procedures to refund the value of the subscription surplus, if any, after share allocation.
28.
Banks shall inform subscribers of the subscription surplus refund process and timeline. The surplus amount shall be refunded to the subscriber's account via electronic means only.
29.
In the event of IPO cancellation or incompleteness, banks shall return the entire subscription amounts to the subscriber’s account via electronic means only, according to the respective timetable.
30.
Banks shall exercise due diligence in handling subscription amounts refunds and, at minimum, shall verify the identity of the subscriber before refunding the amount.
