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Article 14

No: 46025374 Date(g): 29/10/2024 | Date(h): 26/4/1446 Status: In-Force

Effective from 2025-01-24 - Jan 23 2025
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Without prejudice to the provisions of Article (11) of these rules, the company must consider the following when dealing with inactive electronic wallets:

(1)Continue calculating commissions and profits for electronic wallets as agreed upon in the framework agreement.
 
(2)Review and classify electronic wallets and take the actions specified in the related instructions.
 
(3)Submit an annual report to SAMA, including a list of inactive electronic wallets, with details of these wallets and any additional information requested by SAMA.
 
(4)Retain copies of documents and records for all amounts and entitlements according to the statutory period.
 
(5)Maintain detailed records of electronic wallets containing the necessary customer data as specified in these rules and related instructions.
 
(6)Retain personal and financial data in electronic records in accordance with the technical specifications determined by SAMA.
 
(7)The Compliance Department must have a supervisory role throughout all stages and periods mentioned to ensure compliance with electronic wallet instructions.
 
(8)Establish policies and procedures for handling inactive electronic wallets, including a communication mechanism with the owners of these wallets.
 
(9)Without prejudice to Clause (c) of Paragraph (2) of Article (13), the balance of the electronic wallet must remain as a financial obligation on the company’s financial position, and any action on the electronic wallet is prohibited.
 
(10)Verify the absence of debit obligations on the electronic wallet, and if present, they must be settled before transferring the wallet to the aggregate account.