Standardization of Notification Elements Sent to Financial Institutions Customers
No: 42023876 Date(g): 29/11/2020 | Date(h): 14/4/1442 Status: In-Force Translated Document
Further to the Saudi Central Bank's (SAMA) letter No. 381000060893 dated 07/06/1438H regarding the standardization of notification elements sent to bank customers for Mada card transactions, and in line with SAMA's commitment to enhancing customer awareness through notification messages for transactions on their accounts, memberships, and electronic wallets:
Attached is an update to the notification templates, which includes adding essential elements to the text notifications according to the procedures outlined in Table No. (1) and Table No. (2) at a minimum. Therefore, financial institutions are required to send notification messages for all financial transactions and apply the requirements as specified in the attached tables within 60 days from the date of this notice, and to provide SAMA with an implementation plan within two weeks. Please be aware that legal actions will be taken if the required procedures are not adhered to within the specified time frame.
Table No. (1)
Transaction Type Minimum Information Required internal purchases Amount, Currency
Store Name
Card Type (Mada, Credit), Executed Through Example (Apple Pay, Mada Pay, Atheer)
Card Number (Last Four Digits)
Date
Time
International Purchases Amount, Currency
Store Name
Country
Card Type (Mada, Credit), Executed Through Example (Apple Pay, Mada Pay, Atheer)
Card Number (Last Four Digits)
Date
Time
International Cash Withdrawal Amount, Currency
Country
Fees
Card Type (Mada, Credit)
Card Number (Last Four Digits)
Date
Time
internal cash withdrawal
Amount, Currency
Withdrawal Location (ATM Location or Branch/Code)Card Type (Mada, Credit)
Card Number (Last Four Digits)
Date
Time
Checks Amount, Currency
Payee Name Check Holder's
Account Number
Date
Time
Cash Deposit Amount, Currency
Deposit Method (e.g., Branch or ATM)
Account Number
Date
Time
Domestic Transfers Transferred Amount, Currency
Fees
Sender's Name (for Incoming Transfers)
Receiver's Name (for Outgoing Transfers)
Sender's Account Number (for Incoming Transfers)
Receiver's Account Number (for Outgoing Transfers)
Date
Time
International Transfers Transferred Amount, Currency
Fees
Sender's Name
Receiver's Name
Sender's Account Number
Receiver's Account Number
Transfer Intermediary Company Name (e.g., Western Union)
Destination Country
Date
Time
Internet Purchases Amount, Currency
Website or Store
Card Type (Mada, Credit), Executed Through Example (Apple Pay, Mada Pay, Atheer)
Card Number (Last Four Digits)
Account Number
Date
Time
Government Bill Payments Amount, Currency
EntityService
Invoice Number
Date
Time
Other Bill Payments Amount, Currency
Biller
Service
Invoice Number
Date
Time
Financing / Refinancing Transactions Financing Type
Total Amount of Financing
Monthly Installment
Account Number
Date
Time
Monthly Financing Deduction Financing Type
Due Installment
Total Remaining
Amount Account Number
Date
Time
Fees Amount, Currency
Reason
Account Number
Date
Time
Refund / Reversal Amount, Currency
Country in External Transactions
Store or Website or Entity
Account Number
Date
Time
Mobile App Transactions App Name (e.g., Apple Pay)
Amount, Currency
Store Name or Website
Card Type (Mada, Credit)Card Number (Last Four Digits)
Account Number
Date
Time
E-Wallet Top-Up Wallet Name (e.g., STCPay)
Amount, Currency
Top-Up Channel (Mada, Credit, SADAD, etc.)
Card Number (Last Four Digits)
Amount, CurrencyDate
Time
E-Wallet Transactions Amount, Currency
Card Type (Mada, Credit) / Transaction
Card Number (Last Four Digits)
Store or Website
Date
Time
Table No. (2)
Arabic Term
English Term
سداد فاتورة
Bill Payment
سداد فاتورة لمرة واحدة
Bill Payment one time
إصدار شيك مصدّق
Certified Cheque lssued
بطاقة ائتمانية الغاء حجز مبلغ
Credit Card Cash Release
بطاقة ائتمانية حجز مبلغ
Credit Card Cash Reserve
بطاقة ائتمانية استرجاع نقدي
Credit Card Cashback
بطاقة ائتمانية تأكيد سداد
Credit Card Credited
بطاقة ائتمانية تسديد
Credit Card Payment
بطاقة ائتمانية استرداد مبلغ
Credit Card Refund
إيداع رسوم
Credit Transaction Fees
حوالة واردة من بطاقة
Credit transfer from card
حوالة واردة بين حساباتك
Credit transfer Between Your Accounts
حوالة واردة حساب مواطن
Credit transfer Citizen Account
سحب نقدي طارئ
Credit transfer Emergency Cash Withdrawal
حوالة واردة من حسابك الجاري
Credit transfer From your Current Account
حوالة واردة من حسابك الاستثماري
Credit transfer From Your Investment Account
حوالة واردة حافز
Credit transfer Hafiz
حوالة واردة داخلية
Credit transfer Internal
حوالة واردة دولية
Credit transfer International
حوالة واردة تمويل
Credit transfer Loan
حوالة واردة محلية
Credit transfer Local
حوالة واردة راتب
Credit transfer Salary
حوالة واردة كفيل
Credit transfer Sponsor
حوالة واردة مكافأة طلاب
Credit transfer Student Reward
خصم رسوم
Debit Transaction Fees
حوالة صادرة الى بطاقة
Debit Transfer to card
حوالة صادرة بين حساباتك
Debit Transfer Between Your Account
حوالة صادرة داخلية
Debit Transfer Internal
حوالة صادرة دولية
Debit Transfer International
خصم قسط تمويل
Debit Transfer Loan Instalment
حوالة صادرة محلية
Debit Transfer Local
حوالة صادرة راتب
Debit Transfer Salary
حوالة صادرة مكفول
Debit Transfer Sponsored
حوالة صادرة الى حسابك الجاري
Debit Transfer To Your Current Account
حوالة صادرة الى حسابك الاستثماري
Debit Transfer To Your Investment account
خصم شيك مصدق
Debit Certified Cheque
خصم شيك ورقي
Debit Paper Cheque
إيداع صراف آلي
Deposit ATM
إيداع فرع
Deposit Branch
إيداع شيك مصدق
Deposit Certified Cheque
إيداع شيك ورقي
Deposit Paper Cheque
شراء عملة أجنبية
Foreign Currency Purchase
سحب صراف آلي دولي
International ATM Withdrawal
مدفوعات وزارة الداخلية
MOl Payments
شراء إنترنت
Online Purchase
امر مستديم سداد فواتير
Permanent transfer Bill Payment
امر مستديم حوالة صادرة داخلية
Permanent transfer Debit transfer Bank internal
امر مستديم حوالة صادرة بين حساباتك
Permanent transfer Debit transfer Between Your Accounts
امر مستديم حوالة صادرة دولية
Permanent transfer Debit transfer International
امر مستديم حوالة صادرة محلية
Permanent transfer Debit transfer Local
امر مستديم حوالة صادرة راتب
Permanent transfer Debit transfer Salary
امر مستديم مدفوعات وزارة الداخلية
Permanent transfer MOl Payments
شراء عبر نقاط البيع دولية
PoS International Purchase
شراء عبر نقاط البيع
Pos Purchase
شراء ونقد عبر نقاط البيع
Pos Purchase & Cashback
تسوية نقطة البيع
PoS settlement
حوالة واردة
Received transfer
استرجاع مدفوعات وزارة الداخلية
Refunding MOl Payments
حوالة عكسية
Reverse Transaction
سحب صراف آلي
ATM Withdrawal
سحب فرع
Branch Withdrawal