| 1. | The bank should utilize technological systems to process all customer requests for the issuance of banking documents.
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| 2. | The bank must provide the option to issue banking documents electronically in Arabic, and in English if requested by the customer.
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| 3. | The bank’s mechanism for providing electronic issuance of banking documents should ensure the following: |
| | | 3.1 | Compliance with technical requirements and regulations outlined in relevant systems and instructions, including but not limited to: the Personal Data Protection Law, the Electronic Transactions Law, the Cyber Security Framework, the Business Continuity management Framework, and any directives issued by SAMA or relevant authorities.
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| | | 3.2 | Inclusion in the banking documents of assurances regarding the protection and confidentiality of the information contained, and the responsibility of the bearer to maintain it.
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| | | 3.3 | Ensuring that the banking document meets the internal policies of each bank regarding its official status, such as stamps, signatures, and any measures that ensure the electronic document is considered equivalent to a paper document.
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| 4. | The bank should use clear and descriptive titles for banking documents that reflect their actual purpose.
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| 5. | The bank must include the date of issuance in all banking documents. |
