CCTV Surveillance Specifications
1. General
The ATM will have a pin-hole camera located above the client facing screen to record the client's face, this will be supported by an overhead camera to record the transaction and whether cash was deposited and withdrawn. Additionally, in the case of an off-site ATM and additional camera is to be located to observe and cover rear entrance to the cash service room as well as an internal camera to observe the custodians/financial organisation employees during their activities inside the service room. Supporting CCTV equipment shall be installed in lockable racks or cabinets in secure rooms, in accordance with the branch security zoning policy.
Note: This section must be read along with Security Surveillance Systems, from pages 2-16, as the primary resource and means to support and clarify the surveillance requirements.
Camera Description
1. The specified unit shall be of manufacturer's official product line, designed for commercial and/or industrial 24/7/365 use.
2. The specified unit shall be based upon standard components and proven technology using open and published protocols
3. The specified unit shall be manufactured in accordance with ISO 14001.
Certifications and Standards
General abbreviations and acronyms:
1. AGC: Automatic gain control
2. AES: Advanced Encryption Standard
3. API: Application Programming Interface
4. Aspect ratio: A ratio of width to height in images
5. Bit Rate: The number of bits/time unit sent over a network
6. Bonjour: Enables automatic discovery of computers, devices, and services on IP networks.
7. DHCP: Dynamic Host Configuration Protocol
8. DNS: Domain Name System
9. EIS: Electronic Image Stabilization
10. FPS: Frames per Second
11. FTP: File Transfer Protocol
12. H.264 (Video Compression Format)
13. IEEE 802.1x: Authentication framework for network devices
14. IP: Internet Protocol
15. IR light: Infrared light
16. ISO: International Standards Organization
17. JPEG: Joint Photographic Experts Group (image format)
18. LAN: Local Area Network
19. LED: Light Emitting Diode
20. LPR: License Plate Recognition
21. Lux: A standard unit of illumination measurement
22. MBR: Maximum Bit Rate
23. MPEG: Moving Picture Experts Group
24. Multicast: Communication between a single sender and multiple receivers on a network
25. NTP: Network Time Protocol
26. NTSC: National Television System Committee - a colour encoding system based on 60Hz
27. ONVIF: Global standard for the interface of IP-based physical security products
28. PACS: Physical Access Control System
29. PAL: Phase Alternating Line - a colour encoding system based on 50Hz
30. PoE: Power over Ethernet (IEEE 802.3af/at) standard for providing power over network cable
31. Progressive scan: An image scanning technology which scans the entire picture
32. PTZ: Pan/Tilt/Zoom
33. QoS: Quality of Service
34. RAID: Redundant Array of Independent Disks
35. SaaS: Software as a Service
36. SIP: Session Initiation Protocol
37. SMTP: Simple Mail Transfer Protocol
38. SMPTE: Society of Motion Picture and Television Engineers
39. SNMP: Simple Network Management Protocol
40. SSL: Secure Sockets Layer
41. TCP: Transmission Control Protocol
42. TLS: Transport Layer Security
43. Unicast: Communication between a single sender and single receiver on a network
44. UPnP: Universal Plug and Play
45. UPS: Uninterruptible Power Supply
46. VBR: Variable Bit Rate
47. VMS: Video Management System
48. WDR: Wide dynamic range
The specified unit shall carry the following EMC approvals:
1. EN 55032 Class A, EN 55024, EN 61000-6-1, EN 61000-6-2
2. FCC Part 15 - Subpart B Class A
3. VCCI Class A
4. RCM AS/NZS CISPR 32 Class A
5. ICES-003 Class A
6. KCC KN32 Class A, KN35
The specified unit shall meet the following product safety standards:
1. IEC/EN/UL 60950-1
2. G. The specified unit shall meet relevant parts of the following video standards:
3. SMPTE 296M (HDTV 720p)
4. SMPTE 274M (HDTV 1080p)
5. SMPTE ST 2036-1 (UHDTV)
The specified unit shall meet the following standards
1. MPEG-4:
a. ISO/IEC 14496-10 Advanced Video Coding (H.264)
2. Networking:
a. IEEE 802.3at (Power over Ethernet Plus)
b. IEEE 802.1X (Authentication)
c. IPv4 (RFC 791)
d. IPv6 (RFC 2460)
e. QoS - DiffServ (RFC 2475)
Quality Assurance
A. All installation, configuration, setup, program and related work shall be performed by electronic technicians thoroughly trained by the manufacturer in the installation and service of the equipment provided.
B. The contractor or designated sub-contractor shall submit credentials of completed manufacturer certification, verified by a third-party organization, as proof of the knowledge.
C. The Contractor shall provide four (4) current references from clients with systems of similar scope and complexity that became operational in the past three (3) years. At least three (3) of the references shall be utilizing the same system components, in a similar configuration as the proposed system
D. The specified unit shall be manufactured in accordance with ISO 9001.
Warranty
A. All security system components and labour furnished by the contractor including wiring, software, hardware and custom parts shall be fully warranted for parts, materials, labour and travel expenses for a minimum of three (3) years from date of the final acceptance of the Video Surveillance System.
B. The manufacturer shall provide warranty and optional extended warranty for the camera for a total period of maximum five years. If enacted as part of the contract, the contractor will repair or replace parts and/or labour per the warranty for the length of this warranty at no cost to the client.
2. Products
General
A. Cameras shall be Full HD IP-based and comply with established network and video standards.
B. Cameras shall be powered by the switch utilizing the network cable. Power injectors (midspans) shall be provided by the contractor when required for proper operation.
C. Cameras shall be fully supported by an open and published API (Application Programmers Interface), which shall provide necessary information for integration of functionality into third party applications.
D. Cameras shall comply with relevant ONVIF profile as defined by the ONVIF Organization.
Video Surveillance Schedule
A. Camera types listed below describing various resolutions, form-factor and features shall be supplied by a single camera manufacturer for the video surveillance system.
Video Surveillance Cameras
A. Fixed 2 MP camera for IP
1. The fixed network camera shall meet or exceed the following design specifications:
a) The camera shall operate on an open source; Linux-based platform and including a built-in web server.
b) The camera shall be equipped with an IR-sensitive progressive scan megapixel sensor.
c) The camera shall provide a removable IR-cut filter, providing day/night functionality.
d) The camera shall provide remote focus functionality.
e) The camera shall provide local video storage utilizing a microSD/microSDHC/microSDXC memory card expansion.
f) The camera shall be manufactured with an aluminium casing.
g) The camera shall be equipped with a SFP slot for fibre network connectivity.
h) The camera shall incorporate network redundancy functionality.
i) The camera shall be designed to be compatible with different lenses from the manufacturer, including:
1. 24 mm fixed lens, f/2.8
2. 35 mm fixed lens, f/2
3. 50 mm fixed lens, f/1.4
4. 85 mm fixed lens, f/1.2
5. 100 mm fixed lens, f/2.8
6. 10-22 mm varifocal lens, f/3.5-4.5
7. 55-250 mm varifocal lens, f4-5.6
8. 70-200 mm varifocal lens, f/2.8
2. The fixed camera shall meet or exceed the following performance specifications:
a) Illumination. The camera shall meet or exceed the following illumination specifications:
• Colour: 0.2 lux F1.2
• B/W: 0.001 lux F1.2
b) Resolution
• The camera shall be designed to provide video streams in resolutions up to 1280x720 (HD 720p) at a minimum of 12 frames per second using H.264 or Motion JPEG.
• The camera shall be designed to provide up to 4 individually cropped out view areas
• The camera shall support video resolutions including:
i. 1280x720 (HDTV 720p) or better
c) Encoding
• The camera shall support the following video encoding algorithms:
i. Support H.264 with automatic scene adaptive bitrate control
ii. MPEG 4
• The camera shall provide independently configured simultaneous H.264 and Motion JPEG streams.
• The camera shall in H.264 support Variable Bit Rate (VBR) for video quality adapted to scene content. To protect the network from unexpected bit rate spikes the camera shall support Constant Bit Rate (CBR) or Maximum Bit Rate (MBR).
• The camera shall provide configurable compression levels.
• Support standard baseline profile H.264 with motion estimation.
• Support motion estimation in H.264/MPEG-4 Part 10/AVC.
• The camera shall for its H.264 implementation support scene adaptive bitrate control with automatic dynamic Region of Interest (ROI) to reduce bitrate in unprioritized regions in order to lowering bandwidth and storage requirements.
d) Transmission
• The camera shall allow for video to be transported over:
i. HTTP (Unicast)
ii. HTTPS (Unicast)
iii. RTP (Unicast & Multicast)
iv. RTP over RTSP (Unicast)
v. RTP over RTSP over HTTP (Unicast)
• The camera shall support Quality of Service (QoS) to be able to prioritize traffic
• Cameras must contain open API and support multi streaming
e) Image
• The camera shall incorporate Automatic and Manual White Balance.
• The camera shall incorporate an electronic shutter operating in the range of 1/8000 to 1 s.
• The camera shall support manually defined values for:
o Colour level
o Brightness
o Sharpness
o Contrast
• The camera shall incorporate a function for optimization of low light behaviour.
• The camera shall allow for rotation of the image.
f) User Interface
• Web server
i. The camera shall contain a built-in web server making video and configuration available to multiple clients in a standard operating system and browser environment using HTTP, without the need for additional software.
ii. Optional components downloaded from the camera for specific tasks, e.g. Active X, shall be signed by an organization providing digital trust services, such as Verisign, Inc.
• Language Specification
i. The camera shall provide a function for altering the language of the user interface and shall include support for at least 10 different languages.
• IP addresses
i. The camera shall support both fixed IP addresses and dynamically assigned IP addresses provided by a Dynamic Host Control Protocol (DHCP) server.
ii. The camera shall allow for automatic detection of the camera based on UPnP and Bonjour when using a PC with an operating system supporting this feature.
iii. The camera shall provide support for both IPv4 and IPv6.
g) Event functionality
• The camera shall be equipped with an integrated event functionality, which can be trigged by:
i. Video Motion Detection
ii. Audio Detection
iii. Live Stream Accessed
iv. Camera tampering
v. Manual Trigger/Virtual Inputs
vi. PTZ functionality
vii. External input
viii. Embedded third party applications
ix. Edge storage disruption detection
• Response to triggers shall include:
i. Send notification, using HTTP, HTTPS, TCP, SNMP trap or email
ii. Send images, using FTP, HTTP, HTTPS, network share or email
iii. Send video clip, using FTP, HTTP, HTTPS, network share or email
iv. iv. Send SNMP trap message
v. Recording to local storage and/or network attached storage
vi. Activating external output
vii. Play audio clip
viii. PTZ control functionality
ix. Day/Night vision mode
x. Text Overlay
• The camera shall provide memory for pre-& post alarm recordings.
h) Edge storage
• The camera shall support continuous and event-controlled recording to:
i. Local memory added to the cameras microSD-card slot
ii. Network attached storage, located on the local network
• The camera shall be able to detect and notify Edge storage disruptions.
i) Protocol
• The camera shall incorporate support for at least the following: IPv4/v6, HTTP, HTTPS, SSL/TLS, QoS Layer 3 DiffServ, TCP, ICMP, SNMPv1/v2c/v3 (MIB-II), RTSP, RTP, UDP, IGMP, RTCP, SMTP, FTP, DHCP, UPnP, ARP, DNS, DynDNS, SOCKS, SSH, NTP, CIFS/SMB, Bonjour.
• The Simple Mail Transport Protocol (SMTP) implementation shall include support for SMTP authentication.
j) Text overlay
• The camera shall:
i. Provide embedded on-screen text with support for date & time, and a customer-specific text, camera name, of at least 45 ASCII characters.
ii. Provide the ability to apply privacy masks to the image.
iii. Allow for the overlay of a graphical image, such as a logotype, into the image.
k) Security
• The camera shall support the use of HTTPS and SSL/TLS, providing the ability to upload signed certificates to encrypt and secure authentication and communication of both administration data and video streams.
• The camera shall provide centralized certificate management, with both pre-installed CA certificates and the ability to upload additional CA certificates. The certificates shall be signed by an organization providing digital trust services.
• The camera shall support IEEE 802.1X authentication.
• The camera shall provide support for restricting access to pre-defined IP addresses only, so-called IP address filtering.
• The camera shall restrict access to the built-in web server by usernames and passwords at three different levels.
l) API support
• The camera shall be fully supported by an open and published Application Programmers Interface (APi), which shall provide necessary information for integration of functionality into third party applications.
• The camera shall conform to ONVIF profile G as defined by the ONVIF Organization.
• The camera shall conform to ONVIF profile S as defined by the ONVIF Organization.
m) Embedded applications
• The camera shall provide a platform allowing the upload of third party applications into the camera.
n) Installation and maintenance
• The camera shall be supported with Windows-based management software which allows the assignment of IP addresses, upgrade of firmware and backup of the cameras' configuration.
• The camera shall support the use of Simple Network Management Protocol (SNMP)-based management tools according to SNMP v1, 2c & 3 / MIB-II.
• The camera shall allow updates of the software (firmware) over the network, using FTP or HTTP.
• The camera shall provide the ability to perform remote focus adjustment.
• The camera shall provide the ability to apply a rectangle of customer-defined number of pixels to the image, which can be used as a pixel counter identifying the size of objects in number of pixels.
• The camera shall accept external time synchronization from an NTP (Network Time Protocol) server.
• The camera shall store all customer-specific settings in a non-volatile memory that shall not be lost during power cuts or soft reset.
• The camera shall incorporate a software-controlled functionality for network redundancy.
o) Access log
• The camera shall provide a log file, containing information about the 250 most recent connections and access attempts since the unit's latest restart. The file shall include information about the connecting IP addresses and the time of connecting.
• Provide a connection list of all currently connected viewers. The file shall include information about connecting IP address, time of connecting and the type of stream accessed.
p) Camera diagnostics
• The camera shall be equipped with LEDs, capable of providing visible status information. LEDs shall indicate the camera's operational status and provide information about power, communication with receiver, the network status and the camera status.
• The camera shall be monitored by an overwatch functionality, which shall automatically re-initiate processes or ultimately attempt to restart the unit if a malfunction is detected.
• The camera shall send a notification when the unit has been re-booted, and all services are initialized.
q) Hardware interfaces
• Network interface
i. The camera shall be equipped with one 100BASE-TX/1000BASE-T PoE Fast Ethernet-port, using a standard RJ45 connector and shall support auto negotiation of network speed and transfer mode (full and half duplex).
ii. b. The camera shall be equipped with one SFP connector for SFP fibre module (100/1000 Mbps).
• Serial interface
i. The camera shall be equipped with one RS-485/422 serial port.
• Inputs/Outputs
i. The camera shall be equipped with two configurable I/O ports, accessible via a removable terminal block. These inputs/outputs shall be configurable to respond to normally open (NO) or normally closed (NC) dry contacts. The output shall be able to provide 12 V DC, 50 mA.
• Power
i. The camera shall be equipped with a removable terminal block providing connectivity for external power.
r) Enclosure
• The camera shall be manufactured with an aluminium casing.
s) Power
• Power over Ethernet Plus IEEE 802.3at Type 2 Class 4
i. Max: 25.5 W
ii. Typical: 13.1 W
• 20- 28 V DC
i. Max: 18.6 W
t) Environmental
• The camera shall operate in a temperature range of -10 °C to +60°C & in a humidity range of 10-95% RH (non-condensing).