Claims by Bank Clients Arising from ATM and POS Operations
| No: 141000000214 | Date(g): 13/1/1994 | Date(h): 1/8/1414 | Status: Modified |
Saudi Central bank has noticed that some banks are delaying the presentation of the ATM Balancing Sheet at the weekly meeting. This is hurting the bank clients by delaying the crediting of their accounts with the banks. Saudi Central Bank, therefore, calls on you to pay this surplus in accordance with the procedures adopted at the weekly meeting without waiting for a request from the client. In the event a bank rejects a claim by a client of another bank, the former bank must submit a copy of the machine tape, plus a copy of the approved daily inventory minutes in order to convince the client of the validity of the operation.
Please be informed and act accordingly.