In reference to SAMA Circular No. 37100018071 dated 12/02/1437H and Circular No. 381000025290 dated 06/03/1438H regarding the use of the electronic service approved by the National Information Center to verify customer identities electronically.

SAMA would like to emphasize that utilizing the aforementioned electronic services enhances the support and effectiveness of the supervisory process in the banking sector, ensuring security requirements and continuous monitoring to receive appropriate real-time alerts whenever there is a change in customer data. Additionally, there is no need for the customer to visit the bank to verify their identification when renewing or updating their account, provided that the bank verifies identity information using the electronic services mentioned above. The bank must comply with all other regulatory requirements and assess risks to determine the necessity of further documentation.