Referring to the Royal Minister of Interior's Circular No. 200498 dated 11/09/1440H regarding appropriate measures to reduce the recurrence of ATM theft and vandalism, and to SAMA's instructions issued under Circular No. 361000032167 dated 30/02/1436H concerning the recommendations of the security committee to limit the recurrence of ATM theft and vandalism, as well as previous circulars on this matter, and in continuation of SAMA's instructions issued under Circular No. 48007/67 dated 02/08/1440H regarding providing customers with channels for communication with financial institutions

SAMA emphasizes that all banks operating in the Kingdom must ensure the availability of a 24-hour hotline for receiving reports and feedback on ATMs via the bank's toll-free phone number.