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Extending the Working Hours of Branches Operating in the Cities of Makkah and Madinah

No: 000045052183 Date(g): 20/2/2024 | Date(h): 11/8/1445 Status: In-Force

Translated Document

Based on the powers of SAMA to issue instructions related to financial institutions and their business in accordance with the provisions of its law issued by Royal Decree No. (M/36) dated 11/04/1442H; and to SAMA's supplementary circular No. (44087394) dated 17/11/1444 H, regarding extending the working hours of branches in places where pilgrims gather near the Two Holy Mosques, and to enhance the efforts exerted to improve the experience of the pilgrims, and to facilitate their access to financial services to obtain currency exchange and exchange service for Umrah performers and pilgrims. 

Accordingly, SAMA stresses the importance of extending the working hours of branches operating in the cities of Makkah and Madinah during the Hajj and Umrah season, from the beginning of Ramadan until the end of Dhu al-Hijjah of each year, in accordance with the following controls: 

  1. The branch should be located in the places where pilgrims gather near the Two Holy Mosques. 
  2. The overtime working hours shall not exceed four extended hours of official working hours, without prejudice to the provisions of the Labor Law and its Implementing Regulations contained in this regard. 
  3. Availability of sufficient number of Bank employees during overtime hours. 
  4. The Bank announces the extension of branch working hours through the available channels. 
  5. Provide SAMA with a list of branches whose working hours have been extended.
  6.  The bank notifies the security authorities to extend the working hours of branches within the scope of the Two Holy Mosques.